Browse our most frequently asked questions list below to learn everything you need to know!
Yes, any rental item with LED lighting will require 120v power outlet. Please make sure setup location has access to power. We will provide one 50ft extension cord.
No. Once our staff has completed setup the rentals can not be relocated by client or guest. Some of our props require wiring that needs to be connected by staff only. This also ensures that the props wont be mishandled and their quality will be maintained.
Certainly! Custom rentals or theme specific rentals can be made-to-rent for your event with reasonable notice.Â
You can provide your own graphics or select from one of our many templates and choose your wording! All graphics need to be submitted in a pdf or png file.Â
The sooner the better, but there is no required timeframe. We recommend no later than 2 weeks but all rentals are first come first serve. Please keep in mind some rentals have limited availability due to quantity and are more popular than others.Â
Unfortunately, we do not offer military discounts. We keep our prices very competitive so that we can offer everyone great prices! But keep an eye out for promotions and sales!
No problem! Submit your tax exempt certificate to remove sale tax from your order.
Still have questions?
Feel free to use our Contact Form to reach out to us anytime.