Browse our most frequently asked questions list below to learn everything you need to know!

No, all rental items with the exception of columns, have to be delivered and setup. Columns are the only items we offer as a pickup option.

Yes, any rental item with LED lighting will require 120v power outlet. Please make sure setup location has access to power. We will provide one 50ft extension cord.

Yes! All 4ft letters and numbers can be stacked. Stacking fee will depend on what is being stacked? 

No. Once our staff has completed setup the rentals can not be relocated by client or guest. Some of our props require wiring that needs to be connected by staff only. This also ensures that the props wont be mishandled and their quality will be maintained.

All Marquees come with a standard white LED. BUT we can switch our white light for a solid color light. There is an up charge per letter/number for us to change the color of the light to one solid color. 

Certainly!  Custom rentals or theme specific rentals can be made-to-rent for your event with reasonable notice. 

You can provide your own graphics or select from one of our many templates and choose your wording! All graphics need to be submitted in a pdf or png file. 

The sooner the better, but there is no required timeframe. We recommend no later than 2 weeks but all rentals are first come first serve. Please keep in mind some rentals have limited availability due to quantity and are more popular than others. 

The duration of the rental is for the entire day. Setup time is available the morning of or the evening before the event but subject to availability and scheduling. 

Unfortunately, we do not offer military discounts. We keep our prices very competitive so that we can offer everyone great prices! But keep an eye out for promotions and sales!

Yes, but this is subject to availability.

No problem! Submit your tax exempt certificate to remove sale tax from your order.

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.